his is an odd time to be a locksmith. A good portion of the locksmithing business comes by word of mouth. Since much of our work is gained from word-of-mouth, social distancing has made our primary means of contact a bit stilted. Friends, business partners, mechanics, and more are keeping their distance from others, meaning those who formerly boosted my business are increasing their safety protocols instead–and I’m glad. Widespread contagion isn’t something we can take lightly. Here are some of the pros and cons of the locksmith industry and maintaining social distance:
SMART SECURITY IS HELPING FAMILIES KEEP THEIR DISTANCE
Smart security makes it possible for a homeowner to control entry, including package and grocery drop off into their home or garage without ever having to face their delivery person. For those with compromised immunity, this feature is a godsend. The security technology that’s coming into use now makes people’s lives safer and more comfortable. Being a part of that is excellent.
FAKE LOCKSMITHS FLOURISH
My biggest concern is that, because word-of-mouth is harder to offer, fake locksmiths will flourish. There are a lot of creatively deceptive locksmith ads out there that will bring someone who may or may not be a criminal to your door. Integrity means a lot to me, primarily my own integrity. I try to be as fair as I can. So, I hate it when people get burned by a bad locksmith. It leaves a bad taste in their mouth, and it damages the industry as a whole, making it tougher for legit locksmiths to be in business.
I AM STILL ESSENTIAL AND AVAILABLE–DAY OR NIGHT
My customers can always reach me, even after hours or when I’m out on a call with another customer, which is essential when the individual happens to be locked out of their house or car. I try to always keep right on top of my phone, because commitment doesn’t take a day off, and I don’t, either!
I STILL STRIVE FOR CUSTOMER SATISFACTION
When I do a job well, whether it’s for a car lockout or rekeying an entire house or building with Smart locks, the look of happiness on the customer’s face, even over a mask, is gratifying. I’m not in the business of locksmithing just to ‘make a sale’ or to make a business opportunity out of someone being in trouble. How I treat people is important to me, and I think service is a great reward. This pandemic won’t last forever, but in the meantime, when you pass my number to friends or business associates through text messages or other forms of communication it helps my business and helps friends find a reliable locksmith!
B1 Locksmith is an automotive, residential and commercial locksmith service offering emergency lockout and transponder key services in Tempe and Phoenix. Several Valley locations. (844) 821-5625. We offer commercial access control and security system services. We are committed to providing the best services for our customers. We duplicate any vehicle Smart key.